BySide

BySide is a cloud-based service for automated assisted sales. Our platform - Lead Activation Hub - which combines Marketing Cloud and Cloud Contact Center tools, provides integrated digital marketing, and customization services, in order to enable the planning, sending, and management of campaigns, as well as the creation of omnichannel experiences.

Experience and Uniqueness
Marketing Cloud is our cloud service that provides digital marketing tools, facilitates the creation of audience profiles, analyze customer journeys, and communicates with the consumer through various channels (Voice, Video, SMS, Email, and Chat), as well as personalize and optimizes the digital experience.

BySide Cloud Contact Center allows unifying web and contact center experiences in order to optimize the sales and operations of your contact center clients.

Typical Customer
As we specialize in assisting businesses that focus on selling complex products and services online, BySide's ideal customer is a company determined to achieve digital transformation and enhance the customer experience.

Our perfect match is a company committed to increasing conversion rates by seamlessly merging its online and offline strategies. They recognize the significance of leveraging advanced technology to handle and exceed customer interactions across multiple channels effectively. They seek to make data-driven decisions, accurately measure performance, and are driven to maximize their return on investment (ROI).

We are proud to have successfully increased conversion rates for corporate brands in the telecommunications, banking, insurance, utilities, and retail sectors across 20 countries for over 17 years.

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Rua do Visconde de Bóbeda nº70, 4000-108 Porto

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