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Concentrix is a leading global provider of customer experience solutions and technology. Our staff specialise in creating exceptional customer experiences by delivering next generation CX and by helping companies better connect with their customers. In Portugal since 2008 we have grown from 200 staff to more than 2400 staff across our 3 sites with continued growth planned. Directly from Portugal, our people support 14 global clients, in 18 languages!

Experience and Uniqueness
Concentrix is a global customer experience and technology company. As a business, we say that doing right is in our DNA, and what that means for us is that we are committed to being a great employer, one who truly cares about its staff and the local community.

Our staff benefit from many perks, including: professional support, coaching and mentorship programs; clear paths for career development; an inclusive culture of belonging; well-being and engagement programmes; and a global network of peers.

We also believe we have a responsibility to support and improve our local communities and the health of our planet. With our reach and the truly amazing calibre of our people, we recognise that we have an incredible opportunity to use our scale to make a real impact. From city / beach clean-up days, to planting bee gardens, to fundraising events for our local charity partners, our staff do so much to get involved and support the local communities in which they live and work.

Typical Customer
We specialise in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.

Every day, from more than 40 countries and across 6 continents, our 280K+ staff deliver next generation customer experience and help companies better connect with their customers in multiple industry including travel, e-commerce, telecommunications, banking, health, tech support, utilities and finance.
In Portugal we have 4 fantastic sites in Lisbon, Braga, Porto and Matosinhos, where we are committed to providing fantastic customer experiences for our clients on a daily basis. To do this, we rely on our exceptional people who are equally as passionate as us about supporting our clients and their customers
  • Business development
  • Sales and customer support services
Supported languages Czech Danish Dutch English Finnish French German Hungarian Italian Norwegian Polish Portuguese Russian Spanish Swedish Turkish
Market expertise
  • Africa
  • Algeria
  • Angola
  • Botswana
  • Burundi
  • Cameroon
  • Cape Verde
  • Central African Republic
  • Chad
  • Congo
  • Cote D'Ivoire
  • Djibouti
  • Egypt
  • Equatorial Guinea
  • Eritrea
  • Ethiopia
  • Gambia
  • Ghana
  • Guinea
  • Guinea-Bissau
  • Kenya
  • Lesotho
  • Liberia
  • Madagascar
  • Malawi
  • Mali
  • Mauritania
  • Mozambique
  • Namibia
  • Niger
  • Nigeria
  • Rwanda
  • Sao Tome and Principe
  • Senegal
  • Sierra Leone
  • Somalia
  • South Africa
  • Sudan
  • The Democratic Republic Of The Congo
  • Togo
  • Tunisia
  • Uganda
  • Zambia
  • Zimbabwe
  • Europe
  • Albania
  • Andorra
  • Armenia
  • Austria
  • Belarus
  • Belgium
  • Bosnia And Herzegovina
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Georgia
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Republic Of Moldova
  • Romania
  • Russian Federation
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • Middle East
  • Bahrain
  • Iraq
  • Islamic Republic Of Iran
  • Israel
  • Kuwait
  • Lebanon
  • Oman
  • Palestinian Territory, Occupied
  • Qatar
  • Syrian Arab Republic
  • United Arab Emirates
  • Yemen
  • North America
  • Canada
  • Mexico
  • United States
Industry expertise Information and communication technologies

Avenida da República 427 4450-242 Matosinhos

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